Terms & Conditions

Welcome to the website of Acute PharmD Solutions, LLC (“Company,” “we,” “us,” or “our”).

By accessing or using our website, scheduling a consultation, or engaging with any of our online services, you agree to comply with and be bound by the following Terms of Use and Disclaimer.

If you do not agree to these terms, please do not use this website.

1. Nature of Services

Acute PharmD Solutions, LLC provides clinical pharmacy and pharmacotherapy consultation, functional medicine, and wellness education services offered by board-certified pharmacists.

Our services are intended to:

Support safe and effective medication use
Provide clinical insight and education to patients, providers, and healthcare teams
Offer evidence-based recommendations on lifestyle, supplement, or wellness strategies

We do not diagnose, treat, or prescribe.

All recommendations are for educational purposes and should be discussed with a licensed prescriber before implementation.

2. No Medical Advice

The content on this website, including written materials, blogs, videos, social media content, and communications from our pharmacists, is for informational and educational purposes only and does not constitute medical advice, diagnosis, or treatment.

Always consult your physician or other qualified healthcare provider regarding any medical condition or before starting, stopping, or changing any medication or supplement.
Never disregard professional medical advice or delay seeking it because of something you read on this site.
If you are experiencing a medical emergency, call 911 or go to the nearest emergency department immediately.

3. No Provider–Patient Relationship

Use of this website or communication with Acute PharmD Solutions, LLC does not establish a provider–patient or prescriber–patient relationship.

Engagements through the website (including booking forms, inquiries, or email exchanges) do not create a clinical relationship until a formal consultation agreement and consent form have been completed and accepted by both parties.

4. Telehealth and Communication Disclaimer

If telephonic or virtual consultations are provided:

You consent to electronic communication and understand the associated privacy risks.
You are responsible for ensuring a secure, private location during consultations.
Acute PharmD Solutions, LLC complies with HIPAA standards for data protection, but cannot guarantee absolute security of electronic transmissions.

5. Functional Medicine and Supplement Disclaimer

Our pharmacists may discuss or recommend nutritional, herbal, or functional medicine products.

These are not intended to diagnose, treat, cure, or prevent disease and have not been evaluated by the U.S. Food and Drug Administration (FDA).

You should consult your healthcare provider before using any supplement, making lifestyle changes, or altering prescribed medications.

6. Limitation of Liability

To the fullest extent permitted by law:

Acute PharmD Solutions, LLC and its affiliates shall not be liable for any damages, injury, or loss arising from use of this website, its content, or any consultation services provided.
You assume full responsibility for any actions taken based on the information or recommendations provided.
We make no guarantee or warranty regarding the accuracy, completeness, or reliability of the content on this website.

7. Professional Independence

All pharmacists and consultants affiliated with Acute PharmD Solutions, LLC maintain independent professional judgment and licensure.

The Company does not control or replace the clinical authority of your treating physician or healthcare provider.

8. Intellectual Property

All content, logos, designs, text, graphics, and materials on this website are the property of Acute PharmD Solutions, LLC and protected by copyright law.

You may not copy, reproduce, or distribute any material without prior written consent.

9. Payment and Refund Policy

All consultations are cash-based and payment is due at the time of booking or prior to service delivery.

We do not bill insurance or submit claims on your behalf.
Once a consultation has been completed, refunds are not available.
Cancellations or reschedules require at least 24 hours’ notice. Any cancellations within 24 hours of the scheduled appointment are non-refundable.

10. Privacy and Data Protection

We respect your privacy and safeguard your information.

Our Privacy Policy (linked separately) explains how personal and health-related data are collected, used, and protected.

By submitting information through this site, you consent to our collection and use of your data in accordance with that policy.

11. Links to Other Websites

Our website may contain links to external websites not operated by us.

We are not responsible for the content, accuracy, or privacy practices of third-party websites.

Links do not imply endorsement.

12. No Guarantee of Results

While our pharmacists strive for excellence in every consultation, outcomes cannot be guaranteed.

Results depend on multiple factors including patient adherence, provider collaboration, and clinical variables beyond our control.

13. Right to Refuse Service and Terminate Membership

Acute PharmD Solutions, LLC reserves the right, in its sole and absolute discretion, to refuse service, decline consultations, suspend access, or terminate any membership or client relationship at any time, with or without prior notice, for any reason or for no reason at all, to the fullest extent permitted by law. This includes, but is not limited to, situations involving violation of these Terms of Use, inappropriate conduct, misuse of services, or behavior that is deemed harmful to the company, its representatives, or other clients.

Termination of membership or services does not entitle the user to any refund unless otherwise stated in a separate written agreement.

13. Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to conflict of law principles.

Any dispute arising under these Terms shall be resolved through binding arbitration in that state unless otherwise mutually agreed.

14. Changes to These Terms

Acute PharmD Solutions, LLC reserves the right to modify or update these Terms at any time without prior notice.